Returns Policy

Return and Refund

Returns for refund will only be accepted within 7 days of you receiving the goods. Returned goods must be in its original condition and include all the original packaging. Shipping and handling cost are not refundable. This return for refund policy is applicable for change of mind, and lack of expertise for use of product.

Any incorrect, missing or damaged items received must be reported to TermiGold within 24 hours of you receiving the delivery.

If item(s) received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.

TermiGold owns the title of any extra goods shipped with your order that have been dispatched in error.